For independent food makers
Food moments for your community. Relationships that stay yours.
Hearth helps you create moments people look forward to: a curry night at the pub, a weekly bake, a Valentine’s dinner for two at home, a long-table lunch. Every one adds to a customer list that belongs to you, and Hearth helps you invite the right people back.
No monthly fee. Everyday ordering is free. Hearth earns only when a drop or an event sells.
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A real Hearth page, for an example bakery. Yours carries your own name, colours and food.
You didn’t start to chase orders through an app.
You started to feed the people around you: to know your customers by name, to be part of a place, and to make something you’re proud of. Most food tech is built for a different kind of business.
Delivery apps keep the customer.
They typically take 15–35% of every order, and the regular who knew your name becomes theirs.
Ordering tools give you a shop, not a following.
An always-open shop is useful. It doesn’t give anyone a reason to come back this week.
Your moments live in five places.
Friday orders in one app, Christmas in your messages, the supper club on a ticket site. Nobody sees the whole picture of your regulars.
Hearth is built for a better way to grow: moments people gather around, and one relationship you keep.
One home for every food moment
Mix your moments to suit your season, your space and your people.
A food moment is anything with a set time and an honest number of places. You say how many you can make; Hearth closes when you’re full, and every order is paid before you start.
Available now
Take home
A Sunday roast to collect, your weekly bake, Christmas orders, feast boxes for a gathering, picnic hampers.
Available now
Cook at home
Your food in their kitchen: a steak night box, a Valentine’s dinner for two, a Friday curry kit, each with your recipe.
Available now · free
Regular hours
Everyday order-ahead at the times you choose, with as many orders per slot as your kitchen can take.
Available now
Community
A pub, school, village hall or club hosts your moment for its people, with a share going to their cause if you like.
Available now
At the table
Places at a supper club, a curry night at the pub or a long-table lunch. People book, choose their dishes, and can add food before the night.
Learn
Cookery classes, butchery and bread workshops, family cooking sessions, and live online classes with a kit to collect.
Planning classes, or something we haven’t listed? Tell us what you’d like to run, and we’ll help you plan it.
How it works
Every moment adds to one relationship you own.
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People find you
Through your page, a card by the till, a link you share, or a host who brings their community.
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They follow you, not us
Their details are yours, with their consent. Every order, follow and enquiry adds to the same list, even when nothing is on.
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You invite the right people
Last Christmas’s customers hear first about this year’s. Hearth drafts the words; nothing goes out until you confirm.
Hearth reads your own customers back to you.
Not charts. Sentences, once you’ve a few weeks of orders. For example:
- Forty of your Saturday regulars live in Broadstone. That could be a Friday drop.
- Your last four drops filled fastest when ordering opened on a Wednesday.
- It’s been longer than your usual gap between drops. Your regulars notice.
Nobody else can tell you this, because nobody else gives you the customers to read.
Hearth does the heavy lifting. You make the decisions.
Hosts and fundraising
Reach people you haven’t met yet.
A pub, school, village hall, club or office can host one of your moments for its own community. Switch on fundraising and a share of each order goes to their cause, so they have every reason to share it.
What it costs
Free until you sell something new.
No contract, no setup fee, no monthly fee. If a moment sells nothing, it costs you nothing.
For comparison, delivery apps typically take 15–35% of every order, including from the regular who already knew your name.
- Your page, followers and customer list
- Free
- Regular-hours orders
- Card costs only, about 1.5% + 20p
- Drops, including cook-at-home boxes
- 10% of each order, plus card costs
- Events and supper clubs
- 5% of each booking, plus card costs
- Classes Coming soon
- We’ll tell you the fee before they launch
- Your customers
- Nothing extra. They pay your prices.
Who it’s for
Made for makers, not operators.
Hearth is for ambitious independent food businesses that make what they sell, belong to a community, and grow through the people who come back for them.
- Independent restaurants
- Pubs with a kitchen
- Independent cafés
- Bakeries and micro-bakeries
- Home bakers and specialist makers
- Supper club chefs and pop-up cooks
- Market traders and food trucks
- Delis and farm shops
- Small caterers and cookery teachers
Not the right fit?
If you mainly need delivery drivers, or always-open ordering tied to your till, other tools will serve you better, and we’ll say so. Read our frank guide to food platforms.
Questions makers ask
Before you start.
I already have a website. Why do I need this?
Your Hearth page is where people order and follow you. Put a button for it on your own website, or let it be your website. It’s built from your own photos, colours and words.
Do I have to run drops?
No. Start with order-ahead at your regular times, which costs nothing but card fees. Run a drop or an event when you have something worth planning.
What if a drop doesn’t sell out?
You pay only on what sells. Every order is paid for before you start, so you make what’s been ordered and nothing more.
Who owns the customers?
You do. Everyone who orders or follows you, and agrees to hear from you, is on your list. Download it whenever you like.
How long does it take to start?
Five short questions, and your page builds beside you as you answer. Then photograph your menu and Hearth sets it out for you to check.
Do my customers need an app?
No app and no account. They order from your page in their browser and pay by card.
Start with what you already make.
Set up your page, bring the customer list you already have, and run your first moment for the people who already love your food.
Start your page, freeFree to set up. No card needed.